![]() ![]() ![]() Unexpected power outages, system or Outlook crashes, virus or malware infestation, and other factors might also damage the Outlook OST file. This likely happens when the Exchange Server or database that houses your mailbox crashes or dismounts. Moreover, synchronization defects between Exchange Server and the OST file can make an OST folder inaccessible. Hence, when the system is offline or not connected to the internet, you can access emails and perform pending tasks. This Offline Outlook data file (OST) keeps a local copy of the mailbox items saved on the server. com account in MS Outlook on Windows, an Offline Outlook data folder (. When you open an Exchange, IMAP, or Outlook.
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